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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robin Elliott

October 3, 2025

5  out of  5
rating by Robin Elliott
"I used to be with State Farm before I changed to Geico simply for a better rate. Manuel Angulo called me from State Farm today to try to bring me back. Because of his courteous professionalism and also giving me a better rate for more complete coverage I am again back with State Farm. Bonus to Manuel and State Farm. :)"
We responded:
"Thank you Robin for the feedback for Manuel and we are glad to have you back! "
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Troy C. Smith

September 1, 2025

5  out of  5
rating by Troy C. Smith
"Very personable team, and Quentin’s entire team makes you feel like family."
We responded:
"Thank you for the feedback Troy. We appreciate you taking time to share kind words and we definitely look to treat our customers like family!"
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Julia Iannone

June 17, 2025

5  out of  5
rating by Julia Iannone
"I called this location today as my first and thankfully last stop to shop for a new quote. I spoke with Manuel and could not recommend him more!! He was beyond helpful in assisting me with securing a quote in my budget and thoroughly explained the coverage I was signing up for. He was very quick in getting me signed up for same day coverage. On top of just going above and beyond he was so nice and personable. If you’re looking for insurance - ask for Manuel!"
We responded:
"Thank you Julia for the kind words. Manuel has worked with me for years and it's good to know he is still taking good care of customers. "
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Casandra Escribano

March 21, 2025

1  out of  5
rating by Casandra Escribano
"I've been with State Farms for over 15 years. I was adding my teenager daughter to my insurance and the quote that was given to me was ridiculously high. I am a good driver and they do not give u credit like they say they do. I called and got a quote called the next day to add her for the time being. I spoke to a different person. She was rude and was insinuating that that I was lying because there was no kotes in the system. I have home insurance thru them and they never updated my address for the new address which is insured with them. They never call or see how they can help to reduce your rate or better it. Commit to them and you get nothing in return."
We responded:
"Hello Cassandra, and it was a pleasure speaking with you. We definitely value your business and loyalty with State Farm. I'm glad we were able to clear up the misunderstanding when it came to the price of adding your teenager. It also gave me an opportunity to review your other policies for savings. Again I appreciate you as a customer and your feedback and look forward to working with you in the future to find ways to save. "
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Vontrice Wilson

September 11, 2024

5  out of  5
rating by Vontrice Wilson
"Faith offered the best rate for my home insurance than any other insurance company and great customer service."
We responded:
"Thank you Vontrice for your review. I am glad we were able to protect your home. 🏡 "
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Robin Ford

September 10, 2024

5  out of  5
rating by Robin Ford
"I talked to Mike and he was a breath of fresh air! Call and ask for him. He’s very knowledgeable about the industry and he will help you bundle policies for better coverage and more savings! I will definitely be referring him to any friends shopping for insurance."
We responded:
"Thank you Robin for your feedback. Mike has years of experience and a wealth of knowledge. I am glad he got you taken care of. "
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Tracy Boltin

September 10, 2024

5  out of  5
rating by Tracy Boltin
"Michael Ford not only provided me excellent service but provided a better premium with higher limits thanks again!"
We responded:
"Thank you for your feedback Tracy. We definitely want to make sure that you are protected and I see that we were able to give you even better limits!!"
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David Huff

September 10, 2024

5  out of  5
rating by David Huff
"I had a great experience getting quotes from Mike Ford. Very knowledgeable and fast."
We responded:
"Thanks David for your feedback. Mike is a wealth of knowledge. I am glad to hear you had a great experience. "
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Mixxed Beauty

September 10, 2024

5  out of  5
rating by Mixxed Beauty
"Mariyah was an absolute pleasure to work with and helped me navigate with any questions and/or concerns I had"
We responded:
"Thank you for your feedback and I'm glad your questions were answered!"
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Sha'leeya J

September 10, 2024

5  out of  5
rating by Sha'leeya J
"Faith went above and beyond in helping me. She was kind and had a great attitude. I would highly recommend her for anybody needing assistance!"
We responded:
"Thank you Sha'leeya. Faith does a great job taking care of customers and it's good to know it was the same with you!"
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Keith Ford

September 10, 2024

5  out of  5
rating by Keith Ford
"Everyone knows State Farm is a great insurance company. I just want to spread the word that Michael Ford with Quentin Sanders group was great answered all my questions set me up on home owners and my Harley insurance I had to dover little he took care of everything for me. I would recommend them to everyone"
We responded:
"Thank you Keith for your feedback and it was definitely a pleasure working with you!!"
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Juanita Williams

September 7, 2024

5  out of  5
rating by Juanita Williams
"They are professional yet very passionate with helping at this location. I had such a great experience with Faith. 5 out of 5 stars. Definitely would recommend."
We responded:
"Thank you Juanita. We pride ourselves on our service!! Faith does a great job!"
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Lisa Rice

September 7, 2024

5  out of  5
rating by Lisa Rice
"After 15 years with a major company, I decided to switch to State Farm for a better rate. Michael Ford provided outstanding service throughout the process. He was patient, friendly, and never pushy. Thanks to his efforts, I’m now saving over $150 a month on my home and car insurance. Michael took the time to explain everything thoroughly, helping me make an informed decision. He is easy to reach and responds quickly. I couldn’t have asked for a better experience."
We responded:
"Thank you Lisa for the feedback. Mike Ford is one of my most experienced associates and does a phenomenal job. I am glad we were able to take care of you!"
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Starr Barnard

September 5, 2024

5  out of  5
rating by Starr Barnard
"Quentin is Definitely the most professional Broker I have dealt with. Quentin made sure I got the best rate available and still checks in just to make sure everything is going well. Highly recommend him! Thanks as well to Faye for all your help through it all! You guys are the best!!"
We responded:
"Thank you Starr. It was definitely a pleasure to work with you!"
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derek urias

September 5, 2024

5  out of  5
rating by derek urias
"I used to be with Geico and paid almost 500 dollars for one car. I spoke with Mariyah and she was able to get me the same amount of coverage I had with Geico at half the cost I would have paid with them. I am very grateful for her time and patience with me to help me get such a great policy!"
We responded:
"Thank you Derek and I'm glad we were able to help you save."
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Di-Ajah Mackey

September 4, 2024

5  out of  5
rating by Di-Ajah Mackey
"If you want friendly and reliable service I highly recommend this office! Mariyah is super helpful, you won't regret it!"
We responded:
"Thank you Di-Ajah for your feedback!☺️"
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shatisha alicea

September 3, 2024

5  out of  5
rating by shatisha alicea
"Mariah Mackey was very pleasant and wonderful to help me today."
We responded:
"Shatisha thank you for your feedback. Mariyah is one of my most experienced team members and I'm glad she took good care of you!"
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Dahyana Jean-Jacques

September 3, 2024

5  out of  5
rating by Dahyana Jean-Jacques
"I had an excellent experience with Mariyah Mackey at State Farm. She was absolutely amazing—pleasant, patient, so personable, and incredibly resourceful. Mariyah took the time to answer all my questions and made sure I understood every detail of my insurance options. She made the whole process smooth and stress-free. If you're looking for someone who genuinely cares and will go the extra mile for you, Mariyah is the one to go to. I highly recommend her (and she's hilarious)."
We responded:
"Thank you Dahyana we take pride in helping customers and being the expert. We definitely do care and want to make sure you get great service!!"
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Tronda Brown

September 3, 2024

5  out of  5
rating by Tronda Brown
"Mariyah Mackey was Awesome... so pleasant to talk to knowledgeable on all aspects of my questions and concerns."
We responded:
"Thank you Tronda for your feedback!!😊"
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C5 Services

September 3, 2024

5  out of  5
rating by C5 Services
"I’ve gotten a commercial policy and a regular auto policy from Mariyah which was a better rate than their competitors at the time. Very happy with the service already sent her some referrals!"
We responded:
"Thank you for your feedback and a referral is one of the highest compliments you can give. We appreciate it!"
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The Keria J. TV

September 3, 2024

5  out of  5
rating by The Keria J. TV
"I love this particular State Farm because they are always so full of energy when I walk in. Everyone greets me and ask how my day is going! It’s one particular agent who smiles light up the room and that’s Mariyah! Anytime I have a question about my life insurance policy or need to change something, she’s very quick and informative. If it wasn’t for her, I swear I wouldn’t even have gotten a life policy!! Such a great environment overall."
We responded:
"Wow. Thank you Keira J. For such detailed feedback. I am happy to hear that Mariyah is taking such good care of you and we appreciate your business!!😊😊😊"
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Angela Webster

July 24, 2024

5  out of  5
rating by Angela Webster
"Quentin Sanders went above and beyond for us. He is professional, kind, and proactive. I would highly recommend him to anyone in the Brandon area."
We responded:
"Thank you so much for the kind words Angela! We pride ourselves on taking care of customer needs and it is always nice to be appreciated!"
Profile photo of Ed Rios

Ed Rios

November 20, 2023

5  out of  5
rating by Ed Rios
"I highly recommend this office to anyone needing all your insurance needs, Neil is the best person I have ever dealt with in these matters. He took care of my house, cars and life insurance like a pro, that he is. He answered all my questions and took care of everything on the phone and thru e-mail. Thanks Neil you're the man!!!!"
We responded:
"Thank you Ed for your kind words and feedback. Neil is my most tenured associate and always does a phenomenal job. I am glad we were able to get you taken care of."
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Ms Perez

October 3, 2023

5  out of  5
rating by Ms Perez
"I've only dealt with Neil from this office and he always hits it out of the park with top notch customer service. Neil answers every question thrown at him with effortless knowledge and patience too. 😇"
We responded:
"Thank you Ms. Perez for the kind words. Neil is one of my best and does a great job taking care of customers. I will make sure he is rewarded for earning such high praise!"
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Boo Wilson

October 2, 2023

1  out of  5
rating by Boo Wilson
"I’m very dissatisfied I had a question about my bill because it went up without any notice. I asked the representative Emanuel and he was very rude and nonchalant about it .I told him I didn’t like how he was talking to me and I pay y’all every month on time never been late and you treat me like I stole something for you . I’ve been with State Farm for over 5 years and never in my life have I ever been treated or handled this way until I transferred my business to this office. I asked to speak with Quentin and he told me he wasn’t there to call back . I called back and another representative stated the same thing he wasn’t there he works from home the last hour of the day and she will give him my number to call me back it’s been well over three weeks and I still haven’t heard from Quentin or anybody from this office now they don’t even pick up the phone when I call now , however they will send me an email telling me it’s time to pay my bill How unprofessional is this ? I will never refer anyone to this office again."
We responded:
"Hello Ms. Wilson we definitely value your business and loyalty for being with us for over 5 years. What you described is definitely not the experience we are trying to provide. My team was correct in that I leave the office in the afternoon to pick up my kids from school. I log back on to complete the day. I try to respond to all messages in a timely manner. Nothing is pulling up with your first name. This is my cell (813-523-0465). Please reach out to me directly so I can see if there are any ways to help you save. "