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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Vontrice Wilson

September 11, 2024

5  out of  5
rating by Vontrice Wilson
"Faith offered the best rate for my home insurance than any other insurance company and great customer service."
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Robin Ford

September 10, 2024

5  out of  5
rating by Robin Ford
"I talked to Mike and he was a breath of fresh air! Call and ask for him. He’s very knowledgeable about the industry and he will help you bundle policies for better coverage and more savings! I will definitely be referring him to any friends shopping for insurance."
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Tracy Boltin

September 10, 2024

5  out of  5
rating by Tracy Boltin
"Michael Ford not only provided me excellent service but provided a better premium with higher limits thanks again!"
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David Huff

September 10, 2024

5  out of  5
rating by David Huff
"I had a great experience getting quotes from Mike Ford. Very knowledgeable and fast."
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Mixxed Beauty

September 10, 2024

5  out of  5
rating by Mixxed Beauty
"Mariyah was an absolute pleasure to work with and helped me navigate with any questions and/or concerns I had"
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Sha'leeya J

September 10, 2024

5  out of  5
rating by Sha'leeya J
"Faith went above and beyond in helping me. She was kind and had a great attitude. I would highly recommend her for anybody needing assistance!"
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Quis

September 10, 2024

5  out of  5
rating by Quis
"Faith has excellent customer service skills. You can tell she goes above and beyond to help!"
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Keith Ford

September 10, 2024

5  out of  5
rating by Keith Ford
"Everyone knows State Farm is a great insurance company. I just want to spread the word that Michael Ford with Quentin Sanders group was great answered all my questions set me up on home owners and my Harley insurance I had to dover little he took care of everything for me. I would recommend them to everyone"
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Diracus Graves

September 9, 2024

5  out of  5
rating by Diracus Graves
"I needed insurance in a hurry and Faith was very efficient!"
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Juanita Williams

September 7, 2024

5  out of  5
rating by Juanita Williams
"They are professional yet very passionate with helping at this location. I had such a great experience with Faith. 5 out of 5 stars. Definitely would recommend."
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Lisa Rice

September 7, 2024

5  out of  5
rating by Lisa Rice
"After 15 years with a major company, I decided to switch to State Farm for a better rate. Michael Ford provided outstanding service throughout the process. He was patient, friendly, and never pushy. Thanks to his efforts, I’m now saving over $150 a month on my home and car insurance. Michael took the time to explain everything thoroughly, helping me make an informed decision. He is easy to reach and responds quickly. I couldn’t have asked for a better experience."
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Sherika Sankey

September 6, 2024

5  out of  5
rating by Sherika Sankey
"Faith was such a pleasure to work with! She answered all my questions was very knowledgeable and professional! Saved me a lot of money on my car insurance! I will be reaching out to Faith soon for healthcare coverage."
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Starr Barnard

September 5, 2024

5  out of  5
rating by Starr Barnard
"Quentin is Definitely the most professional Broker I have dealt with. Quentin made sure I got the best rate available and still checks in just to make sure everything is going well. Highly recommend him! Thanks as well to Faye for all your help through it all! You guys are the best!!"
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derek urias

September 5, 2024

5  out of  5
rating by derek urias
"I used to be with Geico and paid almost 500 dollars for one car. I spoke with Mariyah and she was able to get me the same amount of coverage I had with Geico at half the cost I would have paid with them. I am very grateful for her time and patience with me to help me get such a great policy!"
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Di-Ajah Mackey

September 4, 2024

5  out of  5
rating by Di-Ajah Mackey
"If you want friendly and reliable service I highly recommend this office! Mariyah is super helpful, you won't regret it!"
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shatisha alicea

September 3, 2024

5  out of  5
rating by shatisha alicea
"Mariah Mackey was very pleasant and wonderful to help me today."
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Dahyana Jean-Jacques

September 3, 2024

5  out of  5
rating by Dahyana Jean-Jacques
"I had an excellent experience with Mariyah Mackey at State Farm. She was absolutely amazing—pleasant, patient, so personable, and incredibly resourceful. Mariyah took the time to answer all my questions and made sure I understood every detail of my insurance options. She made the whole process smooth and stress-free. If you're looking for someone who genuinely cares and will go the extra mile for you, Mariyah is the one to go to. I highly recommend her (and she's hilarious)."
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Tronda Brown

September 3, 2024

5  out of  5
rating by Tronda Brown
"Mariyah Mackey was Awesome... so pleasant to talk to knowledgeable on all aspects of my questions and concerns."
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C5 Services

September 3, 2024

5  out of  5
rating by C5 Services
"I’ve gotten a commercial policy and a regular auto policy from Mariyah which was a better rate than their competitors at the time. Very happy with the service already sent her some referrals!"
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The Keria J. TV

September 3, 2024

5  out of  5
rating by The Keria J. TV
"I love this particular State Farm because they are always so full of energy when I walk in. Everyone greets me and ask how my day is going! It’s one particular agent who smiles light up the room and that’s Mariyah! Anytime I have a question about my life insurance policy or need to change something, she’s very quick and informative. If it wasn’t for her, I swear I wouldn’t even have gotten a life policy!! Such a great environment overall."
We responded:
"Wow. Thank you Keira J. For such detailed feedback. I am happy to hear that Mariyah is taking such good care of you and we appreciate your business!!😊😊😊"
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Angela Webster

July 24, 2024

5  out of  5
rating by Angela Webster
"Quentin Sanders went above and beyond for us. He is professional, kind, and proactive. I would highly recommend him to anyone in the Brandon area."
We responded:
"Thank you so much for the kind words Angela! We pride ourselves on taking care of customer needs and it is always nice to be appreciated!"
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Roger Chung

March 4, 2024

5  out of  5
rating by Roger Chung
"Prices are very competitive. I would reach out to them for a quote. Jessa Middleton, an agent at this location, was quite attentive, knowledgeable and professional. She went above and beyond to assist me, even when it wasn’t required of her."
We responded:
"Good evening Roger and thank you for the feedback. Jessa does a great job taking care of customers and I am glad to see you received some of that same exceptional service!!"
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Ed Rios

November 20, 2023

5  out of  5
rating by Ed Rios
"I highly recommend this office to anyone needing all your insurance needs, Neil is the best person I have ever dealt with in these matters. He took care of my house, cars and life insurance like a pro, that he is. He answered all my questions and took care of everything on the phone and thru e-mail. Thanks Neil you're the man!!!!"
We responded:
"Thank you Ed for your kind words and feedback. Neil is my most tenured associate and always does a phenomenal job. I am glad we were able to get you taken care of."
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Ms Perez

October 3, 2023

5  out of  5
rating by Ms Perez
"I've only dealt with Neil from this office and he always hits it out of the park with top notch customer service. Neil answers every question thrown at him with effortless knowledge and patience too. 😇"
We responded:
"Thank you Ms. Perez for the kind words. Neil is one of my best and does a great job taking care of customers. I will make sure he is rewarded for earning such high praise!"
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Boo Wilson

October 2, 2023

1  out of  5
rating by Boo Wilson
"I’m very dissatisfied I had a question about my bill because it went up without any notice. I asked the representative Emanuel and he was very rude and nonchalant about it .I told him I didn’t like how he was talking to me and I pay y’all every month on time never been late and you treat me like I stole something for you . I’ve been with State Farm for over 5 years and never in my life have I ever been treated or handled this way until I transferred my business to this office. I asked to speak with Quentin and he told me he wasn’t there to call back . I called back and another representative stated the same thing he wasn’t there he works from home the last hour of the day and she will give him my number to call me back it’s been well over three weeks and I still haven’t heard from Quentin or anybody from this office now they don’t even pick up the phone when I call now , however they will send me an email telling me it’s time to pay my bill How unprofessional is this ? I will never refer anyone to this office again."
We responded:
"Hello Ms. Wilson we definitely value your business and loyalty for being with us for over 5 years. What you described is definitely not the experience we are trying to provide. My team was correct in that I leave the office in the afternoon to pick up my kids from school. I log back on to complete the day. I try to respond to all messages in a timely manner. Nothing is pulling up with your first name. This is my cell (813-523-0465). Please reach out to me directly so I can see if there are any ways to help you save. "